To access the M圜hart app on your Android or Apple phone or tablet, simply go to your App Store and search for M圜hart. A member of the support team is ready to help you register. This code will also be printed on your After-Visit Summary and your Billing Statement. You will receive a M圜hart activation code from your provider’s office the next time you have an in-person appointment. To get started, you will need access to a computer connected to the internet and an up-to-date browser. For help, give us a call toll-free at 88įor instructions on adding multiple health care organizations to your M圜hart account, check out this instructional video:.If you regularly use the M圜hart app, add Covenant Health M圜hart as a new organization in the app before accessing your M圜hart account.Log in to M圜hart using your M圜hart username and password.Users now can request appointments and prescription refills, view test results and much more in our patient portal site. Questions? Contact us.We are pleased to provide M圜hart users with an improved experience and service. For example, if you make a payment, the next statement will reflect that payment. The monthly patient consolidated statement will provide details of new activity and any new amounts due on the account. If you have established a monthly payment plan with MaineHealth, the installment amount will be billed to you monthly. Eventually, if you do not pay the amount due or establish a monthly payment plan, your account will be sent to an outside collection agency. If you do not pay the amount due upon receipt of your patient consolidated statement, MaineHealth will continue sending patient consolidated statements approximately 30 days apart. Please remit upon receipt of this statement.Please pay upon receipt of this statement.Depending on the status of your account, you may see one of the following messages: Your patient consolidated statement includes important information about the billing and collection process. Please contact us through M圜hart, the MaineHealth patient portal, or call 1-86 (toll-free) Monday through Friday: 8 am – 4:30 pm. We’re here to help with your billing and financial assistance questions. If you have questions about these bills, please contact the provider who rendered these services. For example, you may be billed by a provider who is not part of the MaineHealth system, such as the anesthesiologist or the radiologist who reads your X-rays. You may also receive bills from other health care providers. If you do not provide this additional information, you may be billed for the entire balance of the claim. Your insurance company may send you a request for additional information, such as a Coordination of Benefits questionnaire. Insurance providers may have different levels of benefits and coverage based on the type and location of services provided. When all insurers have paid their portion of the bill, you will receive a consolidated billing statement from MaineHealth identifying insurance payments and any balance due from you. If you have health insurance, MaineHealth will bill your health insurance for any services provided.If you cannot pay your bill, look for information on your statement about available financial assistance programs. If you have no health insurance, your first MaineHealth billing statement will state that we are billing you for services provided.Billing process for patients with and without insurance
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